Privacy Policy

Last updated: April 13, 2026

Business Agent Lab LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit businessagentlab.com or communicate with us.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and business name when you submit a form or use our chat widget.
• Communications: SMS messages, emails, or call recordings when you communicate with us.
• Usage Data: Browser type, IP address, pages visited, and time spent on site (collected via analytics tools).

2. How We Use Your Information

• To respond to your inquiries and provide our services
• To send appointment reminders, follow-ups, and service updates via SMS or email
• To improve our website and marketing
• To comply with legal obligations

3. SMS Communications

By providing your phone number and consenting through our chat widget or web forms, you agree to receive SMS messages from Business Agent Lab LLC at the number provided. Message types include customer care communications and promotional messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

To opt out of SMS at any time, reply STOP to any message. For help, reply HELP. We will never sell your phone number or SMS consent to third parties.

4. Sharing of Information

We do not sell, trade, or share your personal information with third parties except:

• Service providers who assist in operating our business (e.g., CRM platforms, SMS carriers) under strict data agreements
• When required by law or to protect our legal rights

SMS consent and phone numbers are never shared with third parties for marketing purposes.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at businessagentlab@gmail.com.

7. Cookies

Our website may use cookies to enhance your experience. You can disable cookies through your browser settings, though some site features may not function as intended.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: businessagentlab@gmail.com
• Phone: (951) 498-5242
• Address: 22720 Canyon Lake Dr S, Canyon Lake, CA 92587